Return Policy

General Return and Refund Policies

Returns

• You have 30 days from the date of receiving your order to request a return.
• To be eligible for a return, the product must be unused, unopened, and in the same condition as when you received it.
• The item must be returned in its original packaging, including all accessories, manuals, and inserts.
• Proof of purchase (order number or receipt) is required to process any return request.
• Return eligibility may vary depending on your location and shipping destination. Please review all terms before purchasing.

Refunds

• Once your returned item is received and inspected, we will notify you via email about the approval or rejection of your refund.
• If approved, your refund will be processed and credited back to your original payment method.
• Refund processing times vary depending on your payment provider and may take several business days to appear in your account.

Shipping

• Return shipping costs are the responsibility of the customer.
• Original shipping charges are non-refundable.
• If a refund is approved, the cost of return shipping may be deducted from the refund amount where applicable.

Exchanges

If you wish to exchange a product for a replacement, please contact our support team first.

Exchanges are subject to product availability and may be offered as a replacement unit, store credit, or refund depending on the case.

Exceptions to the Return and Refund Policy

• Discounted or promotional items may be final sale and not eligible for return or exchange.
• Returned items must be unused, undamaged, and in original packaging.
• Products showing visible signs of use, damage, or tampering will not be eligible for a refund.

Steps to Initiate a Return

To request a return, please follow these steps:

1. Contact our customer support team with your order number and reason for return.
2. You will receive return instructions and the return address via email.
3. Package the item securely in its original packaging.
4. Ship the item back using your preferred carrier.

Contact Information

For questions or assistance regarding returns or refunds, contact us at: